Communication

The patient should be able to gain access to the clinician on the phone, by e-mail, or by an early appointment, without having to run an obstacle course created by an overly protective staff. Delay in returning a phone call may result in a patient remaining home all day waiting; if the call is not returned at all, the negative effect on rapport is great.

Unwillingness to make communication convenient for the patient usually results in a spiral of increasingly frequent attempts to reach the physician and mounting frustration for everyone. In contrast, physicians who give a high priority to communicating discover that most patients are considerate and even protective of the physician's time. At the beginning of a practice, patients do a certain amount of testing to determine a physician's accessibility; physicians who pass the test find that they are rarely inconvenienced by unnecessary calls or patient visits.

Supplements For Diabetics

Supplements For Diabetics

All you need is a proper diet of fresh fruits and vegetables and get plenty of exercise and you'll be fine. Ever heard those words from your doctor? If that's all heshe recommends then you're missing out an important ingredient for health that he's not telling you. Fact is that you can adhere to the strictest diet, watch everything you eat and get the exercise of amarathon runner and still come down with diabetic complications. Diet, exercise and standard drug treatments simply aren't enough to help keep your diabetes under control.

Get My Free Ebook


Post a comment