Planning for Patient Education in Your Practice

Key Points

• Employ all the people and places in your clinical setting— front and back office staff; waiting and examination room environments—to promote the most efficient and effective education for your patients.

• Familiarize yourself with resources in the community that can augment the education provided in your office.

• Consider how other family members will affect your patients' success in changing behaviors or learning how to self-monitor a chronic condition.

• Develop a simple system for you and your staff to store and retrieve printed patient education materials.

• Adjust your approach for patients with low health literacy.

• Explore Internet resources so that you can refer patients to reliable, high-quality sites.

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