Apart from these principles of reward and recognition, there are some other factors which should be taken into consideration.
• It is critical that enough lab staff are employed to ensure adequate coverage on the busiest days, and sufficient time off for all staff. It is unreasonable, and a short-term solution at best, to rely on people
being good-natured enough to sacrifice their personal time for the clinic; it will result in resentment and burnout.
• There needs to be good communication to ensure that any looming problems within the team are dealt with promptly and effectively.
• Space and time are important. In an environment of "knowledge workers," there is a need for creative thought, and this is achieved most effectively when there is sufficient time and workspace. It is not reasonable to expect someone to generate good ideas if they are not ableto find the time to think, and if they are not given the appropriate inputs - such as access to journals - and a supportive environment.
Finally, it should be remembered that no matter how great the team, and how supportive the work environment, people will leave. Hopefully, their decision will be due to personal circumstances rather than to dissatisfaction. Therefore, as a Quality initiative, it is important that exit interviews are carried out, to determine why the person is leaving, in case areas for improvement can be identified.
Was this article helpful?
A Beginner's Guide to Healthy Pregnancy. If you suspect, or know, that you are pregnant, we ho pe you have already visited your doctor. Presuming that you have confirmed your suspicions and that this is your first child, or that you wish to take better care of yourself d uring pregnancy than you did during your other pregnancies; you have come to the right place.